Legal Privacy Notice for Warwick Folk Festival Ltd.
Warwick Folk Festival Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you about how we collect, use, and process your personal data when you visit our website and purchase tickets for Warwick Folk Festival.
- Personal Data We Collect
We may collect and process the following personal data about you:
- Name and contact information, such as email address, phone number, and postal address;
- Information about your preferences and interests, such as music genre preferences;
- Technical information, such as IP address, browser type and version, time zone setting, and operating system and platform;
- Information about your visit to our website, such as the pages you visited and the links you clicked on.
- How We Collect Your Personal Data
We may collect your personal data in several ways, including:
- Directly from you when you purchase tickets for Warwick Folk Festival;
- When you sign up for our newsletter or submit an enquiry through our website;
- Automatically through cookies and similar technologies when you visit our website.
- How We Use Your Personal Data
We may use your personal data for the following purposes:
- To process and fulfill your ticket purchases;
- To communicate with you about Warwick Folk Festival, including providing you with important information about the event;
- To send you our newsletter or other marketing communications;
- To improve our website and the services we offer;
- To comply with our legal obligations and enforce our legal rights.
- Legal Basis for Processing Your Personal Data
We will only process your personal data where we have a legal basis to do so. We rely on the following legal bases to process your personal data:
- To fulfill our contractual obligations to you when you purchase tickets for Warwick Folk Festival;
- To comply with our legal obligations, such as tax and accounting requirements;
- To pursue our legitimate interests in operating our business and providing our services to you, such as improving our website and communicating with you about Warwick Folk Festival.
- How We Share Your Personal Data
We may share your personal data with third parties in the following circumstances:
- With our ticketing partner, who processes ticket purchases on our behalf;
- With our email marketing provider, who assists us in sending our newsletter and other marketing communications;
- With our website hosting provider, who assists us in operating our website;
- With our legal and professional advisors, where necessary to comply with our legal obligations or protect our legal rights.
- Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your personal data, we will securely delete it.
- Your Rights
You have certain rights in relation to your personal data, including:
- The right to access your personal data and receive a copy of it;
- The right to have your personal data corrected if it is inaccurate or incomplete;
- The right to have your personal data erased in certain circumstances;
- The right to object to the processing of your personal data for certain purposes;
- The right to restrict the processing of your personal data in certain circumstances;
- The right to data portability, which allows you to obtain and reuse your personal data.